Warranty Policy
Warranty Policy
Warranty Coverage
All products purchased from Anker Pakistan (Official Distributor) come with a 6-month warranty covering manufacturing defects and performance issues under normal use.
This warranty is provided by Anker Pakistan and does not affect any rights you may have under applicable laws.
⚠️ Please note: Cables are not covered under Anker Pakistan's 6-month warranty.
Warranty Period
- The warranty period begins from the date of purchase (as mentioned on invoice)
- Warranty is valid for 6 months only
- Replacement products will continue under the remaining warranty period of the original purchase
Eligibility for Warranty Claims
To process a warranty claim, you must provide:
- Valid invoice / proof of purchase
- Product in original packaging
- Product must be purchased from:
- Anker Pakistan Lahore
- or our authorized sales channels
⚠️ Products purchased from unauthorized sellers are not eligible for warranty.
How to Claim Warranty
For Online Orders
- Contact our support via WhatsApp or email
- Provide invoice and product details
- Our team will guide you through the process
For In-Store Purchases
- Visit our store in Lahore
- Our team will assist you directly
Warranty Process
- All products are subject to inspection and verification
- Depending on the issue, we may offer:
- repair
- replacement
- or appropriate resolution
Processing Time
- Standard processing time: 15–20 working days
- May vary depending on product condition and availability
What Is Covered
- Manufacturing defects
- Functional issues under normal usage
- Performance faults not caused by external damage
What Is Not Covered
The warranty does not cover:
- Products without valid proof of purchase
- Products outside the warranty period
- Cables — cables are not covered under Anker Pakistan's 6-month warranty
- Physical damage (drops, cracks, burns, water damage)
- Damage caused by misuse or improper handling
- Unauthorized repairs or modifications
- Missing packaging or accessories
- Products purchased from unauthorized sellers
- Non-quality related issues
Important Notes
- Warranty becomes void if the product has been fully refunded
- Warranty claims are processed only after inspection approval
- If invoice or proof of purchase is missing, warranty may not be accepted
- Products provided as gifts or promotional items may not be eligible for warranty
Contact for Warranty Support
- 📍 Store: G-1, Jeff Heights, Main Boulevard, Gulberg 3, Lahore
- 📞 WhatsApp: +92 325 4667773
- 📧 Email: ankerpakistanofficial@gmail.com