Terms of service
1. Overview
This website is operated by Anker Pakistan (Official Distributor). By accessing our website or purchasing from us, you agree to comply with and be bound by the following Terms of Service (“Terms”).
If you do not agree with any part of these Terms, you should not use our website or services.
2. Eligibility
By using this website, you confirm that:
- You are at least 18 years old, or using the website under supervision
- You are legally able to enter into binding agreements
3. Products & Services
We offer original products from the ecosystem of Anker Innovations, including brands such as Anker, soundcore, eufy, and others.
We strive to ensure:
- accurate product descriptions
- correct pricing
- up-to-date availability
However, errors may occasionally occur, and we reserve the right to correct them.
4. Orders & Payments
a. Order Confirmation
When you place an order:
- You will receive an order confirmation
- This does not guarantee acceptance
Your order is confirmed only when:
- The product is dispatched
b. Pricing & Payments
- All prices are listed in PKR
- Payment may be made via available payment methods on checkout
- We reserve the right to cancel orders due to pricing or stock errors
5. Shipping & Delivery
- Delivery timelines vary based on location
- We aim to deliver orders promptly across Pakistan
- Delays may occur due to external factors (courier, weather, etc.)
Full details are available in our Shipping Policy.
6. Returns, Refunds & Warranty
- Returns are subject to our Return & Exchange Policy
- Warranty claims are handled under our Warranty Policy
- Products must meet eligibility conditions for returns
7. User Accounts & Information
If you create an account or place an order:
- You must provide accurate and complete information
- You are responsible for maintaining account security
- You must not use false or misleading details
We reserve the right to suspend or terminate accounts that violate these terms.
8. Acceptable Use
You agree NOT to:
- Use the website for illegal or fraudulent activities
- Attempt to hack, disrupt, or damage the website
- Misrepresent your identity
- Copy or exploit website content for commercial use
Violation may result in:
- account termination
- legal action
9. Intellectual Property
All content on this website, including:
- logos
- product images
- text
- graphics
is owned by or used with permission from relevant rights holders.
You may not:
- copy
- reproduce
- distribute
without written permission.
10. User Content (Reviews & Feedback)
If you submit reviews or feedback:
- You grant us the right to use, display, and share that content
- Content must not be illegal, abusive, or misleading
We reserve the right to remove content at our discretion.
11. Limitation of Liability
We are not liable for:
- indirect or incidental damages
- loss of data or profits
- delays beyond our control
All products and services are provided “as available”.
12. Third-Party Services
Our website may include links or integrations with third-party services such as:
- payment gateways
- analytics tools
We are not responsible for their policies or practices.
13. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how your data is collected and used.
14. Termination
We reserve the right to:
- suspend or terminate access
- cancel orders
- restrict usage
if any violation of these Terms occurs.
15. Changes to Terms
We may update these Terms at any time.
Changes will be posted on this page.
Continued use of the website means you accept the updated Terms.
16. Governing Law
These Terms are governed by the laws of Pakistan.
Any disputes will be handled under applicable local jurisdiction.